Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you have any concerns about your order, please contact us at Oli.fit@outlook.com and we will be happy to assist you.
Faulty Products: If you receive a product that is faulty or not fit for purpose, please contact us within 30 days of purchase. We will either provide a refund or a replacement, depending on your preference. We may ask you to return the faulty product to us for inspection.
Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 30 days of purchase. We will either provide a full refund or a replacement, depending on your preference. We may ask you to return the damaged or defective product to us for inspection.
Unwanted Products: If you change your mind about a purchase, you have the right to return it for a refund within 14 days of receipt. The product must be in its original condition and packaging, and you will be responsible for any return shipping costs. We may deduct a restocking fee from your refund.
Proof of Purchase: To be eligible for a refund or return, you must provide proof of purchase, such as a receipt or order confirmation.
Refunds: We will process your refund within 14 days of receiving the returned product, or within 14 days of you providing evidence of return. Refunds will be issued to the original payment method used for the purchase.
Please note that this policy applies to purchases made on our website. We reserve the right to refuse any refund or return that does not comply with our policy or the law.
Thank you for shopping with us, and please let us know if you have any questions or concerns.
